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Explore medical cannabis with ease, knowing we are by your side. 

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Nation-wide community, personalized experience.

Canadian military Veterans and RCMP turn to us for knowledge, experience, and understanding of how medical cannabis can help.

We deliver compassionate, professional and effective care to veterans, their families, and those still serving, many of whom are experiencing anxiety, chronic pain, sleep, PTSD and other conditions.

Our Model

Our model of care is informed by a unique understanding of the challenges that come following a military life, combined with years of patient experience in the field of medical cannabis.

Step 1


You will have the opportunity to consult with one of our Healthcare Specialists who have an in-depth understanding of conditions such as PTSD and Chronic Pain and are very well versed in medical cannabis treatment options.

Step 2


Our dedicated team of Healthcare Specialists, Patient Care Representatives, and Veteran Ambassadors will help you choose the producer and products that are best suited to your needs.

Step 3

Veteran Needs

We will help you navigate coverage and special exemptions to ensure that you have consistent access to the products you need, at no extra cost.

Step 4

Community Support

We are always here to help. Whether you are able to drop into one of our Local Wellness Lounges or prefer to engage from afar, we are here for you.

Re-connecting with others who understand your struggles can be an important part of one’s journey to wellness, and we are committed to building this community feeling both online and in-person.

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What is medical cannabis and how can it help?

Medical cannabis is not a one-size-fits-all solution, but can be beneficial to many different individuals suffering from a wide variety of symptoms and conditions.

Some of the most commonly managed symptoms and conditions include: anxiety, depression, post-traumatic stress disorder (PTSD), sleep disorders, and chronic pain.

Learn more about medical cannabis


To speak with one of our cannabis educators, visit your nearest Local Wellness Lounge or call our team of Patient Care Representatives at 888-779-8462

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Is medical cannabis legal?

Yes, it is legal to use and carry medical cannabis in Canada with the authorization of a healthcare provider.  For more information visit:

What symptoms or conditions is medical cannabis used to manage?

Medical cannabis is used to manage a wide variety of symptoms and conditions. Including but not limited to;

  • Anxiety
  • Arthritis 
  • Cancer
  • Chronic Pain 
  • Depression
  • Epilepsy
  • IBS and IBD
  • PTSD
  • Sleep Disorders

How do I know if I am eligible for medical cannabis coverage?

If you are a fully released military Veteran or RCMP covered by Blue Cross, you may be eligible for medical cannabis coverage. It is best to speak with your case manager or call our team of Patient Care Representatives for more information.

What is the process of getting an authorization for medical cannabis?

Became a CannaConnect patient in 3 easy steps! 

Step 1: Intake Form

Answer a few short questions and we’ll be in touch within 48 hours to talk about next steps.

Step 2: Book an Appointment

A Patient Care Representative will assist you in gathering any required documentation and help you book your appointment.

Step 3: Speak with a Specialist

You will speak to one of our specialists over a secure telemedicine platform. Once your appointment is complete, we will handle the rest.

How do I book an appointment?

You can start the process of booking an appointment by completing our short intake form. Get Connected

What will I need for my appointment?

Prior to your first appointment you will need to complete our intake questionnaire as well as a copy of your provincial health card (ex: OHIP), photo ID, and a list of medications that you are currently taking.

How do I take my medical cannabis?

Different products and methods of consumption are best suited for a variety of conditions and symptoms. You can speak with someone on our dedicated team of healthcare specialists, patient care representatives or veteran ambassadors to help you choose the producer and products that are best suited to your needs. 

Can I travel with my medical cannabis?

Within Canada, it is legal to travel with medical cannabis as long as you follow the airlines advised instructions. It is recommended to call the airline ahead of time to find out their specific rules and regulations. At this time, it is not legal to travel with medical cannabis internationally.

How do I order my medical cannabis?

Following your appointment with one of our healthcare specialists, your medical authorization will be sent to a licensed producer of your choice. Once the LP processes your medical document (typically 1-3 business days), you will be notified and may begin ordering your medical cannabis online through their website or via telephone.

How do I store my medical cannabis?

It is important to keep your medical cannabis in the sealable container it comes in, and store in a cool and dry place. Over time, UV rays from sunlight will degrade organic matter, reducing the potency of the cannabinoids in your cannabis. Additionally, heat and oxygen will diminish the cannabinoids and dry out your cannabis.

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Are you ready to take the first step?

Contact us and we’ll help you get started on your journey to wellness.