Frequently Asked Questions

Learn more about CannaConnect, our services, and community.

Yes, it is legal to use and carry medical cannabis in Canada with the authorization of a healthcare

Medical cannabis is used to manage a wide variety of symptoms and conditions. Including but not limited to:

Chronic Pain
Sleep Disorders

Became a CannaConnect patient in 3 easy steps!

Step 1: Intake Form

Answer a few short questions and we’ll be in touch within 48 hours to talk about next steps.

Step 2: Book an Appointment

A Patient Care Representative will assist you in gathering any required documentation and help you book your appointment.

Step 3: Speak with a Specialist

You will speak to one of our specialists over a secure telemedicine platform. Once your appointment is complete, we will handle the rest.

If you are a fully released military Veteran or RCMP covered by Blue Cross, you may be eligible for medical cannabis coverage. It is best to speak with your case manager or call our team of Patient Care Representatives for more information.

You can start the process of booking an appointment by completing our short intake form

Within Canada, it is legal to travel with medical cannabis as long as you follow the airlines advised instructions. It is recommended to call the airline ahead of time to find out their specific rules and regulations. At this time, it is not legal to travel with medical cannabis internationally.

Prior to your first appointment you will need to complete our intake questionnaire as well as a copy of your provincial health card (ex: OHIP), photo ID, and a list of medications that you are currently taking.

It is important to keep your medical cannabis in the sealable container it comes in, and store in a cool and dry place. Over time, UV rays from sunlight will degrade organic matter, reducing the potency of the cannabinoids in your cannabis. Additionally, heat and oxygen will diminish the cannabinoids and dry out your cannabis.

Following your appointment with one of our healthcare specialists, your medical authorization will be sent to a licensed producer of your choice. Once the LP processes your medical document (typically 1-3 business days), you will be notified and may begin ordering your medical cannabis online through their website or via telephone.

Are you ready to take the next step?

Contact us and we’ll help you get started on your journey to wellness.

Scroll to Top